Real-Time Cyber Threat Protection for Your Business Security
24/7 Monitoring
Our team works around the clock to monitor any suspicious activity on your network
Why You Need Managed SOC?
Threat Detection
Using the latest tools and technology to detect threats before they become major problems
Rapid Response
Quick action when security incidents occur to minimize impact
Cost Effective
More efficient compared to building your own SOC team
Comprehensive Reports
Get regular reports on your system security status
Regulatory Compliance
Help meet compliance standards such as ISO 27001, PCI-DSS
SLA Response of Severity Level
Level
Definition
Parameter
First Response (Alert With initial analysis)
First Response (Alert With initial analysis)
Severity
1
Critical Compromise Major service distruption of publicly displayed attack
-
System component complete compromise and possible full data-privacy breach
-
Critical impact to the organization reputational
-
Attack possibly still in progress
-
Multiple system, group, and users affected
-
10 minutes alert
-
15 minutes initial analysis
1 Hour
Severity
2
Serious Impact or Compromise Attack affect in multiple systems
-
System component partially compromise and possible full data-privacy breach
-
Critical impact to the organization reputational
-
Attack possibly still in progress
-
Multiple system, group, and users affected
-
10 minutes alert
-
30 minutes initial analysis
3 Hour
Severity
3
Intermittent Incident or alerts, but not critical
-
System component partially compromise and possible full data-privacy breach
-
Have no critical impact to the organization reputational
-
Multiple system, group, and users affected
60 minutes initial analysis
6 Hour
Severity
4
Informational, no security impact
-
No System component compromised
-
No critical impact to the organization reputational
-
No systems, group, and users affected
120 minutes initial analysis
12 Hour
Reporting Methodology
01.
Live Report (Alarming)
Instant report that sent near real time once security alert occures
02.
Per 6 hour Summary Report
Instant report that summarized last and followed up security alert report
03.
Weekly Summary Report
Summary executive report for last week monitoring activities
04.
Monthly Report
Monthly basis report for monitoring activities including all security analysis, ticket tracking and so on along last month period
